TERMS & CONDITIONS

By Using Our Site You Accept These Terms and Conditions

Please read these Terms and Conditions carefully and ensure that you understand them before using Our Site. These Terms and Conditions, together with any other documents referred to herein (unless otherwise stated), set out the terms of use governing your use of this website, https://www.paperfrogs.co.uk (“Our Site”). It is recommended that you print a copy of these Terms and Conditions for your future reference.

These Terms and Conditions were last updated on 24 February 2021. 

Your agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately.

The following document also applies to your use of Our Site:
Our Privacy Policy, available at http://www.paperfrogs.co.uk?open=privacy-policy. This is also referred to below in part 15.

We do not sell goods, services, or digital content through Our Site. No Part of Our Site constitutes a contractual offer capable of acceptance. The details of the services provided on Our Site are provided for general information purposes only. Our consultancy terms and conditions (available from hello@paperfrogs.co.uk) will apply to sales conducted via the telephone, online meetings or face-to-face meetings and do not relate to your use of Our Site.

1. Definitions and Interpretation 
1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

“Content” means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; and
“We/Us/Our” means Paper Frogs Ltd.

2. Information About Us
2.1 Our Site is operated by Paper Frogs Ltd. We are a limited company registered in England and Wales under company number 13131638. Our registered address is BRIDGEWATER HOUSE, CASPIAN WAY, ATLANTIC STREET, ALTRINCHAM  WA14 5HH. Our site is built with the Strikingly website creator tool.

3. How to Contact Us
To contact Us, please email Us at hello@paperfrogs.co.uk.

4. Access to Our Site
4.1Access to Our Site is free of charge.
4.2 It is your responsibility to make the arrangements necessary in order to access Our Site.
4.3 Access to Our Site is provided on an “as is” and on an “as available” basis. We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted. 

5. Changes to Our Site
We may alter and update Our Site (or any part of it) at any time to reflect changes to Our services. 

6. Changes to these Terms and Conditions
6.1 We may alter these Terms and Conditions at any time. If We do so, details of the changes will be highlighted at the top of this page. As explained above, your use of Our Site constitutes your acceptance of these Terms and Conditions. Consequently, any changes made to these Terms and Conditions will apply to your use of Our Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Site.
6.2 If any part of the current version of these Terms and Conditions conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.

7. International Users
Our Site is intended for users in the United Kingdom only. We do not warrant or represent that Our Site or its Content are available in other locations or are suitable for use in other locations.

8. How You May Use Our Site and Content (Intellectual Property Rights)
8.1 All Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labelled otherwise. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
8.2 You may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically).
8.3 You may print copies and download extracts of any page(s) from Our Site for personal use.
8.4 Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged.
8.5 You may not use any Content saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or Our licensors, as applicable). This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.
8.6 Nothing in these Terms and Conditions limits or excludes the provisions of Chapter III of the Copyright, Designs and Patents Act 1988, ‘Acts Permitted in Relation to Copyright Works’, which provides exceptions allowing certain uses of copyright material including (but not limited to) non-commercial research and private study; text and data mining for non-commercial research; criticism, review, and reporting current events; teaching; accessibility; time-shifting; and parody, caricature, and pastiche. Further information is available from the UK Intellectual Property Office.

9. Links to Our Site
9.1 You may link to any page on Our Site, https://www.paperfrogs.co.uk.
9.2 Links to Our Site must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation.
9.3 You must not link to Our Site in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none).
9.4 Your link should not use any logos or trade marks displayed on Our Site without Our express written permission.
9.5 You must not frame or embed Our Site on another website without Our express written permission.
9.6 You may not link to Our Site from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.

10. Links to Other Sites
10.1 Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We accept no responsibility or liability for the content of third-party websites.
10.2 The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.

11. Disclaimers
11.1 Nothing on Our Site constitutes professional advice on which you should rely. It is provided for general information purposes only. 
11.2 To the extent permitted by law, We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case.
11.3 If you are a business user, We exclude all implied representations, warranties, conditions, and other terms that may apply to Our Site and Content.
11.4 As set out above, no Part of Our Site is intended to constitute a contractual offer capable of acceptance. We do not sell goods, services, or digital content through Our Site. The details of services provided on Our Site are provided for general information purposes only.
11.5 We make every reasonable effort to ensure that all representations and descriptions of services shown on Our Site correspond to the actual services available. Minor variations may occur as follows:
a). There may be minor differences between services described on Our Site and the actual services that will be provided to you. The exact nature of Our services may vary depending upon your individual requirements and circumstances. 
b). There may be differences between services described on Our Site and the actual services where changes have been recently made to comply with changes in applicable laws and regulatory requirements. Such changes would not affect your use of the services. For further information on variation and changes to services and your related rights, please refer to Our consultancy terms and conditions or contract (available from hello@paperfrogs.co.uk).

12. Our Liability
12.1 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted.
12.2 If you are a business user (i.e. you are using Our Site in the course of business or for commercial purposes), to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.
12.3 If you are a business user, We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
12.4 If you are a consumer, you agree that you will not use Our Site for any commercial or business purposes and that We shall have no liability to you for any business losses as set out above.

13. Viruses, Malware, and Security
13.1 We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.
13.2 You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
13.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
13.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
13.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
13.6 By breaching the provisions of Parts 13.3 to 13.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

14. Acceptable Usage of Our Site
14.1 You may only use Our Site in a lawful manner:
a). You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
b). You must not use Our site in any way, or for any purpose, that is unlawful or fraudulent; and
c). You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind.

14.2 If you fail to comply with the provisions of this Part 14, you will be in breach of these Terms and Conditions. We may take one or more of the following actions in response:
a). Suspend or terminate your right to use Our Site;
b). Issue you with a written warning;
c). Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
d). Take further legal action against you, as appropriate;
e). Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
f). Any other actions which We deem reasonably appropriate (and lawful).

14.3 We hereby exclude any and all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 14.2) in response to your breach.

15. How We Use Your Personal Information
We will only use your personal information as set out in Our Privacy Policy, available from http://www.paperfrogs.co.uk?open=privacy-policy.

16. Communications from Us
16.1 If We have your contact details, We may send you important notices by email from time to time. Such notices may relate to matters including, but not limited to, changes to Our Site or to these Terms and Conditions.
16.2 We will not send you marketing emails without your express consent. If you do consent to marketing, you may opt out at any time. All marketing emails from Us include an unsubscribe link. If you opt out of emails from Us, it may take up to 28 days for your request to take effect and you may continue to receive emails during that time.
16.3 For questions or complaints about communications from Us, please contact Us using the details above in Part 3.

17. Law and Jurisdiction
17.1 These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.
17.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Part 17.1 takes away from or reduces your legal rights as a consumer.
17.3 If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.
17.4 If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Paper Frogs Ltd Privacy Policy

This privacy notice is effective from 26 February 2021.

Our contact details

Name: Paper Frogs Ltd
Address: Bridgewater House, Caspian Way, Atlantic Street, Broadheath, Altrincham, Cheshire, England, WA14 5HH
Email: hello@paperfrogs.co.uk
Website: https://www.paperfrogs.co.uk 

The type of personal information we collect 

We currently collect and process the following information:
Personal identifiers, contacts and characteristics, for example name and contact details.
Business information, for example business name and job title.
Client financial information and transaction data, for example bank account number, sort code, data and amount of payments.
Online identifiers, for example IP addresses and cookies.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:
To request information from us about our services.
To provide services to you as part of an agreed contract.
To manage financial transactions relating to an agreed contract. 
To give feedback on our services.
We also receive personal information indirectly, from the following sources in the following scenarios:
If you visit our website and agree to cookie use, cookies may be stored on your computer that provide us with data. Read more about our Cookie Policy - see https://www.paperfrogs.co.uk/pages/cookie-policy . 
We use the information that you have given us in order to deliver and improve our services to you. We do not share this information with other organisations or individuals, except for those acting under contract to us for accounting purposes.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting hello@paperfrogs.co.uk 
(b) We have a contractual obligation. This enables us to manage our relationship with our clients and provide the services detailed in their contract with us.
(c) We have a legal obligation. This ensures we meet regulations for tax and accounting purposes. Much of this data is not personal data but for some smaller clients it may be personally identifiable and we treat it as such.
(d) We have a legitimate interest. This supports our commercial interests and is limited to activities you may reasonably expect and that have minimal privacy impact, for example enabling us to capture and store contact data to respond to email or phone enquiries and to follow up for marketing purposes. You can request that we do not use your data in this way by emailing: hello@paperfrogs.co.uk. Technical, cookie and web analytics data may be used to protect our IT security and maintain the efficiency and effectiveness of our website.

How we store your personal information 

We make use of reasonable security measures to protect your personal information.
We store your personal and business information securely online in Google Workspace. Google’s servers are located in various locations - see https://www.google.com/about/datacenters/locations/ .  Original physical copies, if held, are kept in locked storage in the UK.
Our accounting data is stored in Sage One, a cloud-based service provided by Sage plc. Some of their applications or services or parts of them may be hosted in the United States or otherwise outside of the UK or the European Economic Area. See the Sage Privacy Notice for further details - https://www.sage.com/en-gb/legal/privacy-and-cookies/ .
Cookie data is stored by Strikingly Inc. Our website is hosted on the Strikingly Inc website creator. Strikingly Inc is an American company. The server which hosts the Paper Frogs Ltd website is located in Germany. Read more about our Cookie Policy - https://www.paperfrogs.co.uk/pages/cookie-policy .
We retain contract-related personal information, financial and transaction data for 6 years following completion of a contract. We will then dispose of your information by deleting electronic files and cross-shredding any original paper documents.
Accounting data is stored for 6 years following completion of our annual accounts.
We retain non contract-related personal information for 1 year before deletion from our hosting service(s).
Feedback data is anonymised and stored in Google Drive without personal identifying information. Any feedback provided on paper is cross-shredded within 1 month of receipt. 
Cookie data is retained and expires as set out below.
Necessary cookies help make a website usable and more secure. The website cannot function properly without these cookies. 
JSESSIONID: Necessary to preserve users states across page requests. This cookie lasts for the duration of your session on the site.
XSRF-TOKEN: Necessary for ensuring browsing security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. It lasts for the duration of your session.
CookieConsent: Necessary for storing the user’s cookie consent state for the current domain. It expires after 1 year.
Additional cookies associated with the normal operation of a website built using the Strikingly platform are used to help improve website performance: 
__strk_gallery_timestamp_just_queried: Used to improve the performance of business applications as part of the normal operation of the Strikingly platform-based website construction tool. Expires after 1 day.
__strk_gallery_updates_available: Used to improve the performance of business applications as part of the normal operation of the Strikingly platform-based website construction tool. Expires after 1 year.
__strk_suppress_gallery_tooltip: Used to improve the performance of business applications as part of the normal operation of the Strikingly platform-based website construction tool. Expires after 1 year.
__strk_suppress_rewards_tooltip: Used to improve the performance of business applications as part of the normal operation of the Strikingly platform-based website construction tool. Expires after 1 year.
_bobcat_session: Used to cache the login status of visitors (note that there is no login functionality provided on the Paper Frogs website). Expires after 10 years.
_pbs_i18n_ab_test: Used to improve the performance of business applications as part of the normal operation of the Strikingly platform-based website construction tool. Expires after 29 days.
canUseLocalStorage: Used to improve the performance of business applications as part of the normal operation of the Strikingly platform-based website construction tool. Persistent.
events/1/74f55de04c: Used to improve the performance of business applications as part of the normal operation of the Strikingly platform-based website construction tool. Lasts for the duration of your session.

Your data protection rights

Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information. 
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us via email at hello@paperfrogs.co.uk or in writing to Bridgewater House, Caspian Way, Atlantic Street, Broadheath, Altrincham, Cheshire, England, WA14 5HH if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us. You can contact us with data protection queries or complaints via email at hello@paperfrogs.co.uk or in writing to Bridgewater House, Caspian Way, Atlantic Street, Broadheath, Altrincham, Cheshire, England, WA14 5HH. Our data controller is Linda Humphries. 

You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:            
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk